Privacy Policy

1. Data Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws is:

PROMET Schmierstoffe GmbH & Co. KG
Alte Heerstr. 64
D-47652 Weeze, Germany

Phone: +49 2837 66 44 3-13
E-Mail: info@promet-schmierstoffe.de
Managing Director: André Wystrach

2. Collection and Processing of Personal Data

a) Server Log Files

When you visit our website, your browser automatically transmits technical data to our web server (server log files). This includes: IP address (anonymised), date and time of access, URL accessed, browser type and version, operating system, referrer URL, data volume transferred, and HTTP status code.

The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in the secure and error-free operation of the website). This data is automatically deleted after 7 days.

b) Contact Enquiries by E-Mail

When you contact us via the enquiry forms on this website or directly by e-mail, the data you provide (e.g. name, company, e-mail address, phone number, process data) will be used exclusively to process your enquiry.

Important note on technical implementation: The enquiry forms on this website do not transmit any data to our servers. When you click "submit", your local e-mail client opens with a pre-filled message. Data only leaves your device when you actively send the e-mail in your e-mail programme. No server-side storage or processing takes place.

The legal basis for processing data transmitted by e-mail is Art. 6 para. 1 lit. b GDPR (pre-contractual measures) and Art. 6 para. 1 lit. f GDPR (legitimate interest in responding to enquiries).

3. Cookies

This website does not use tracking cookies, analytics cookies (e.g. Google Analytics), or marketing cookies. Only technically necessary session cookies from the web server are set, which are automatically deleted when the browser is closed.

No third-party tracking takes place.

4. External Services

Google Fonts

This website loads fonts (Google Fonts) from the servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Your IP address is transmitted to Google in this process. We have embedded the fonts so that they are loaded from the Google server on the first visit to the page.

The legal basis is Art. 6 para. 1 lit. f GDPR. Google's privacy policy can be found at: policies.google.com/privacy

5. Transfer of Data to Third Parties

Your personal data will not be transferred to third parties unless we are legally obliged to do so or you have expressly consented to the transfer. No transfer to third countries outside the EU/EEA takes place.

6. Retention Period

Personal data transmitted to us by e-mail will be stored for as long as necessary to process your enquiry or to fulfil statutory retention obligations (§ 257 HGB, § 147 AO). Documents relevant to commercial and tax law are retained for up to 10 years.

7. Your Rights as a Data Subject

Under the GDPR, you have the following rights with regard to your personal data:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent at any time with future effect

To exercise your rights, please contact: info@promet-schmierstoffe.de

8. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority regarding the processing of your personal data. The competent supervisory authority for North Rhine-Westphalia is:

State Commissioner for Data Protection and Freedom of Information NRW
Kavalleriestr. 2–4, 40213 Düsseldorf, Germany
Phone: +49 211 38424-0
E-Mail: poststelle@ldi.nrw.de
Website: www.ldi.nrw.de

9. Data Security & Updates

We implement technical and organisational security measures to protect your data against accidental or deliberate manipulation, loss, destruction or access by unauthorised persons. Data transmission on this website is encrypted (SSL/TLS).

This privacy policy may be updated from time to time in response to changes in law or our website. The current version will always be available on this page.